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#1 Check your email. The most frequent problem is when you change your payment email address. We've never seen that payment information before and need to make sure it is legitimate.
We see hundreds and sometimes thousands of dollars of fraud attempts monthly. Most purchases are legitimate, but we must check. Nothing personal. Check your email addresses and find the code to unlock your account.
  
#2 Search our forum. Most questions and problems have been covered and explained here. It will save you time and frustration waiting for a response or trying to catch us on the phone.
  
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   Call 1 646 403-9669 or (toll-free) 1 877 796-8591 (Please use form above for time-critical problems.)
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  Suite J., PMB 402-272
  Fairfield, CA 94533


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